Technical Documentation & Proposal Support is the bridge between Engineering and Sales.

In a tender, the technical team knows how the solution works, but they often struggle to explain why it matters to the client. Conversely, the sales team knows the benefits but often gets the technical facts wrong.

This service focuses on Persuasive Technical Writing: translating complex specifications into a compelling narrative that scores high points on the evaluation matrix.

Here is the breakdown of the proposal development lifecycle (The "Shipley" Method), the critical "Compliance Matrix," and the review stages, followed by the downloadable Word file.

1. The Proposal Development Lifecycle

Writing a winning proposal is a manufacturing process, not a creative writing exercise.

1. RFP Shredding: Taking the 100-page Request for Proposal (RFP) and breaking it down into individual requirements (rows in Excel).
2. Storyboarding: Before writing a single sentence, you sketch out the section. "What is the Win Theme here? What graphic will we use? What is the proof point?"
3. The Compliance Matrix: The backbone of the document. It maps every requirement to your answer.
• RFP Req: "System must handle 10k users."
• Your Response: "See Section 4.2."
• Why: Evaluators use this checklist. If they can't find the answer in 10 seconds, they mark it "Non-Compliant."

2. The "Color Team" Review System

Professional proposal teams use a color-coded review system to ensure quality.

• Pink Team (Strategy Review):
• When: After storyboarding, before writing.
• Focus: "Do we have the right solution? Are our Win Themes clear?"
• Red Team (Scoring Review):
• When: The document is 90% done.
• Focus: Simulation. Senior staff pretend to be the client's evaluators. They score the proposal against the RFP criteria. If you score low here, you rewrite.
• Gold Team (Final Polish):
• When: 24 hours before submission.
• Focus: Typos, formatting, pricing consistency. "One voice" check.

3. Technical Documentation Services

Beyond tenders, technical documentation supports the post-award phase.

• SOPs (Standard Operating Procedures): detailed, step-by-step guides for operators. (e.g., "How to reboot the HPC cluster").
• Architecture Diagrams: Visio/Lucidchart drawings that visualize data flow for IT security audits.
• White Papers: Thought leadership pieces designed to influence a future tender before it is even released.

4. Key Applications & Tools

Category	Tool	Usage
Proposal Mgmt	Loopio / RFPIO	databases of "Pre-written answers." If someone asks about "Security," you drag-and-drop the approved security answer.
Drafting	MS Word (Styles)	Mastering "Styles" and "Cross-References" is mandatory. If you manually number headings (1.1, 1.2), the document will break.
Visuals	Visio / Draw.io	converting text-heavy descriptions into process flowcharts.
Collaboration	SharePoint / Teams	Version control. "Proposal_Final_v2_REAL_FINAL.docx" is a disaster. Co-authoring prevents version conflicts.